Announcements

Announcements

Setup a recording for the auto attendant that provides announcement to callers.

Auto Attendant

Auto Attendant

Allows callers to be automatically transferred to an extension without the intervention of an operator or receptionist.

Call Broadcast

Call Broadcast

Create a recording and select one or more groups to have the system call and play the recording.

Call Block

Call Block

Block inbound calls by the caller ID.

Call Center

Call Center

Organizations using PBX technology.

Call Detail Records

Call Detail Records

Various reporting capabilities to see who called, viagra usa ampoule when, call length, export to a csv file, and call detail statistics.

Call Forward

Call Forward

Forward to another extension or to any phone number.

Call Flows

Call Flows

Typically used with day night mode. To direct calls between two destinations. Can work with BLF(Busy Lamp Field) on phone to show which direction call will be directed to.

Contact Manager

Contact Manager

Manage your contacts. Import contacts from Outlook CSV files. Export contacts to your cell phone with QR Codes. It is also possible to add additional features like time cards and invoices that can be related to the contacts.

Call Monitoring

Call Monitoring

View which extensions are currently in a call.

Call Pickup

Call Pickup

For a particular extension or any extension that is currently ringing.

Call Queuing

Call Queuing

Can load calls into queues so they can be answered in the order they came into the queue.

Call Recordings

Call Recordings

To record all or some calls or parts of the call.

Call Routing

Call Routing

Send the call different directions or perform actions based on reading the caller id info or other call information.

Call Transfer

Call Transfer

Announced Transfer, prostate Blind Transfer

Call Waiting

Call Waiting

Receive a tone indicating another call is waiting for attention

Caller ID

Caller ID

Support and customization for supporting providers.

Conferencing

Conferencing

To set up conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, and more.

Conference Center

Conference Center

Can have unlimited conference rooms with moderator and participants, pin numbers, call recording, mute all, caller announce and more…

Dial by Name

Dial by Name

Search by first name or last name to find extension numbers on the system.

Do Not Disturb (DND)

Do Not Disturb (DND)

Sends call directly to voice mail.

Fax Server

Fax Server

Can send or receive faxes. Includes ability to send faxes as email. It requires a provider or hardware card that can successfully transmit and receive faxes.

Follow-me

Follow-me

Ring a desk phone for so many rings then try a cell phone when a call comes in.

Hot Desking

Hot Desking

Login to a registered phone and make and receive calls at a remote desk as if you were sitting at your normal extension. Designed to work with all SIP capable phones.

Hunt Groups

Hunt Groups

To ring multiple internal extensions and external numbers simultaneously or in succession (hunt groups). Can prefix the caller id name so that you can tell where the call came from. There are options to announce the caller, or require a pin number.

Intercom

Intercom

A paging extension can be created that will send intercom calls over a speaker system.

Menu Manager

Menu Manager

Multiple customizable menus can be used as templates selectable globally or per tenant.

Music On Hold

Music On Hold

Can add wav or mp3 file including music or even a business sales message. Now with support for multiple selectable categories of music on hold and per tenant music on hold.

Remote Office Support

Remote Office Support

A remote location can register extensions and use a centralized phone system or communicate freely between systems.

Ring Groups

Ring Groups

To ring multiple registered extensions numbers simultaneously or in succession.

Route by Caller ID

Route by Caller ID

When a call comes in the call can be routed based on the destination number, Caller ID, and other factors. For example, certain clients can be routed to a special after hour menu.

Soft Phones

Soft Phones

Embedded PBX features in web or PC applications.

Three-way Calling

Three-way Calling

Whether you made or received the initial call, you can use Three-Way Calling to add a third person to your call at any time.

Time of Day Routing

Time of Day Routing

Time Conditions allow setting up different time patterns for call handling. It allows directing after hours calls differently than calls during working hours for example.

User Online Portal

User Online Portal

Remote Support: The PBX can be managed with a web interface locally or remotely. Portable Extensions can be answered anywhere with a VoIP phone, soft phone, standard phone or cordless. Calls from remote extensions to any extension do not require the telephone company.

Valet Call Parking

Valet Call Parking

Park and unpark calls in the same parking log monitor parking lots with BLF(Busy Lamp Field).

Voice Mail

Voice Mail

Access voicemail from anywhere. Voicemail can be sent as an email attachment. It can also be accessed inside the office from a Web Interface or remotely through a VPN. Support for Multi-lingual voicemail to email templates.

Voice Mail & Fax to Email

Voice Mail & Fax to Email